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Terms and conditions for the sale

With GalChimia, things are not the same as without us

This Agreement set out the conditions applicable to the selling made through the website catalog.galchimia.com  (hereinafter, “WEBSITE”) of GALCHIMIA S.A. (hereinafter, “GALCHIMIA”) These conditions will be in force until being updated with a new version published in the WEBSITE. Unless specified otherwise in writing, placing an order through the WEBSITE will imply the acceptance by the BUYER of the terms and conditions set forth herein.

This Agreement will rule the purchasing process of the PRODUCT that GALCHIMIA offers at all times through its WEBSITE for online sales. To this end, the PRODUCT is considered as any goods that are commercialized by GALCHIMIA and are supplied to the BUYER after the formalization of the purchase.

The conditions of this Agreement have been prepared pursuant with the provisions of the Law 4/2002, of 11th of July, Service of the Information Society Electronic Commerce; the Law 7/1998 of 13th of April, General Agreementing Terms; and the Law 7/1996 of 15th January, Retail Trade Management.

The terms and condition applicable to the purchase of the PRODUCT offered by GALCHIMIA through the WEBSITE will be described in this document and throughout all the process of online sale. Using the WEBSITE, the BUYER declares to know and accept the procedures and conditions necessary to access the PRODUCT offered in the WEBSITE , as well as to formalize the purchase thereof.

Identification of the parties

The SELLER is GALCHIMIA S.A. , registered office at  Parque Empresarial de Touro, Parcelas 26-27, Fonte Díaz, 15822 Touro – A Coruña (Spain), tax number A-15784614/  Customer Service Phone Number: (+34) 981 814 506.

The BUYER is identified as any natural or legal person whether private or public, acting directly or through another person on their behalf or following their instructions, with a purpose related to their commercial, business or professional activity, and that purchase the PRODUCT to this WEBSIDE. The BUYER will have legal capacity to Agreement in its own name or on behalf of a Company, and accept all the obligations set forth herein.Individual or end consumers will not be deemed as a buyer, and not being able to use the platform for the purchase of the PRODUCT.

To make purchases from the WEBSITE it will be necessary for the BUYER to place the sale order by marking the PRODUCT and the quantity, considering that with that act the price and the conditions stipulated are accepted.

Price and validity of the offer

The prices, expressed in Euros, included the Valued Added Tax (VAT), if applicable. The prices unless expressly stated otherwise, do not include shipping, handling, wrapping, shipping insurance or any other additional services of the PRODUCT purchased.

The BUYER accepts that the price and availability of some PRODUCT may vary.  Likewise, prices and delivery times may vary daily as long as the order has not been carried out by accepting and paying for it.

The shopping basket will show the budget of the purchase according to the PRODUCT that has been added by the BUYER. Before making the purchase, you can check on line all the details of the budget in the basket of the WEBSITE: articles, quantities, price, transport cost, charges, discounts, and taxes.

In the course of the purchase process, if GALCHIMIA cannot comply with any specification included in the budget and/or that suppose a variation of the purchase conditions, the BUYER will receive a notification in the email address provided by him, and within a maximum term of two working days, the BUYER will be able to desist from the order if expressly states it.

Any payment made to GACLHIMIA entails the issuance of an invoice to the BUYER according to the data expressed at the time of placing the order. This invoice will be sent, together with the PRODUCT purchased, in PDF format to the email address provided by him.

For any information concerning the order, the BUYER may contact either by customer contact phone number or through the mail address of GALCHIMIA.

Purchasing process

a) Identification of the User

When the BUYER opens an user account it states that freely and voluntarily provides the personal data that are required, which will be treated in accordance with the provisions of the Legal Notice and Privacy Policy  published on the website catalog.galchimia.com and set forth herein.

After registering on the WEBSITE through your username and password, the User will be fully responsible for the use and custody of the same as well as the veracity of the personal data provided to GALCHIMIA. The user undertakes to make diligent use of and not to provide their username and password to third parties. Likewise, the User undertakes to notify to GALCHIMIA the loss, deletion, or unauthorized usage, so GALCHIMIA may proceed to immediate blocking of such data.

b) Purchase of the PRODUCT

Prior to the purchase of the PRODUCT, it can be viewed in the shopping basket of the WEBSITE. It provides information about the name of the products, the quantities, the prices and the total amount. Once the shopping basket is accepted, the calculation of the taxes, charges, shipping fee and discounts will be made.

The shopping basket will have only informative effects, displaying a simulation of the budget. The purchase will be binding for the parties after its acceptance by the BUYER and the fulfillment of the total process. Once the management department of GALCHIMIA receives the sales order, and just when GALCHIMIA confirms its acceptance by email, the sale order will be considered completed.  At that time you will be inform about the status of the order and the definitive delivery time.

Shipment expenses and conditions

The INCOTERMS Ex Works (EXW) and Carriage to Paid (CPT) are the common conditions used by the GALCHIMIA for the delivery of PRODUCTS. BUYER can find more information in the webpage of the International Chamber of Commerce: iccwbo.org/resources-for-business/incoterms-rules.

Shipments of PRODUCT will normally be through GLS, for deliveries in Spain, and through FEDEX, for international deliveries, unless the BUYER has appointed another courier company.

In the event that the BUYER wishes to use its preferred transport company, the BUYER must indicate it in the appropriate box, both the selected company and its associate account number. The INCOTERMS EXW will be applied in this case. In the case GALCHIMIA organized the shipment, CPT conditions are applied.

The budget shown in the shopping basket contains information related to the transportation expenses and it will be added to the invoice. The cost of taxes at the final destination will be assumed by the BUYER. Transportation expenses will be calculated at the time of saving the shopping basket or budget, since for the calculation it must be taken into account the weight of the PRODUCT and the delivery address given by the BUYER.

Forms of payment, charges and discount

GALCHIMIA informs the BUYER that:

  • The order will be process after receiving the payment on the bank account of GALCHIMIA.
  • The payment will be made (i) by bank transfer indicating BUYER order ID as a payment reference; or, (ii) by credit card, without charges or discounts for its usage. 

Delivery time

The dates or the terms of delivery are estimated. The delay will not be deemed as an essential breach of the Agreement.

In general, the delivery time will be between 5 and 20 working days, after confirmation of the availability of the PRODUCT and the full payment of the order. That period depends on the estimated time for the synthesis of the PRODUCT and the destination of the shipment. Nevertheless, due to circumstances beyond GALCHIMIA, the period may be modified and, in this case, GALCHIMIA will communicate promptly those circumstances to the BUYER to the email account provided by the BUYER.

GALCHIMIA will not be held responsible in the event that the delivery of the PRODUCT does not take place because the data provided by the BUYER are false, inaccurate or incomplete. The delivery will be considered completed after the PRODUCT becomes available to the BUYER by the carrier and the recipient signs the receipt of delivery. It is up to the BUYER to verify the PRODUCT upon receipt and expose all the reservations and claims that may be justified within the legal term.


If Buyer detects flows or damages, he must notify immediately in writing within a maximum period of four days from the date of receipt of shipment. Once this period expires, GALCHIMIA will be exempt from any responsibility.

When checked by GALCHIMIA that the product is defective it will be replaced free of charge. Said replacement is the sole and exclusive remedy of Buyer.


The complains must be addressed to GALCHIMIA S.A., Parque Empresarial de Touro, Parcelas 26-27, Fonte Díaz, 15822 Touro – A Coruña (Spain), Tel.- (+34) 981814506, Mail: sales@galchimia.com, and it will be dealt with to as quickly as possible.

Compliance with regulation

GALCHIMIA must ensure that the PRODUCTS comply with all relevant statutes and regulations in Spain. If the PRODUCTS will have to be used outside Spain, GALCHIMIA cannot be held responsible for the PRODUCTS meeting the technical requirements or prescriptions applicable in the country in which the Products are to be used.

BUYER must take into consideration and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase the PRODUCTS from GALCHIMIA. GALCHIMIA makes no representation and accepts no liability in respect of the export or import of the PRODUCTS Agreement.

Use of the PRODUCT and Disclaimer

PRODUCTS are sold for exclusively use in laboratory, according to the information set out in the Safety Data Sheet (SDS). BUYER will use the PRODUCTS properly and safety. PRODUCTS should be handled only by qualified personnel trained in laboratory procedures and familiar with the potential hazards. Information is not available on the possible hazards of many PRODUCTS.

The absence of a warning must not be interpreted as indication of safety. BUYER assumes all responsibility for warning its employees and independent contractor of all hazards to persons and property in any way connected with the PRODUCTS, and agrees to instruct its employees, agents and consumers in the safe use of such products.

BUYER assumes the responsibility for the results of using any product offered in combination with other articles or substances, and in a manufacturing process. PRODUCTS are at the risk of BUYER from the time of delivery. GALCHIMIA’s liability ends with the delivery of the package to the courier, and therefore will not be attributable to blame for any delays in delivery.

Privacy Policy and Data Protection

Can be consulted on the WEBSITE catalog.galchimia.com

Applicable Law and Jurisdiction

With the acceptance of the purchase on the WEBSITE, the BUYER declares to have read, fully understood and accepted the present terms and conditions. These terms and conditions shall be governed in accordance with the Spanish Law. The BUYER and GALCHIMIA agree to submit any dispute that may arise to the Courts and Tribunals of Santiago de Compostela (Spain).